Eligibility window
Mention how many days customers have to raise a return or exchange request after delivery.
Return policy
Simple return rules make customers feel safer while ordering.
Tailor these sections for product eligibility, damaged item reporting timelines, and refund or replacement steps.
Condition checks
Clarify whether products must be unused, sealed, with tags, or in original packaging for approval.
Refund method
Define whether approved cases receive refunds, exchanges, wallet credit, or replacement products.
Why it matters
What customers should feel on this page.
Strong communication makes the store feel more premium, more trustworthy, and easier to shop.
Return window transparency
Easy customer expectations
Damage reporting rules
Refund and replacement steps